This hotel suits me perfectly with free wi-fi, 24-hour reception, and a great bar/lounge area. I remember how the staff helped me with car service on my first stay. I recommend it for comfort and care. I'm coming back for Christmas.

The shuttle service to the airport was convenient and timely.

The room was quite cramped for a family of four.

Clean room, comfy bed. A convenient taxi service to the airport.

Check-in was efficient and the staff were friendly, making my transition smoother. the room had cleanliness issues, and the shower was rather cramped with low water pressure. Although the food was decent, the dining experience felt rushed and somewhat disorganized.

central location near parks and intriguing attractions

during my recent stay, I appreciated the easy access to nearby attractions like the London Motor Museum, just over 1 km away, and the tranquil Cranford Country Park, which is less than a 15-minute walk, perfect for a quick stroll before heading out for the day, while the overall cleanliness and comfort of my room added to the convenience of my travel experience.

great for a quick stay with helpful staff and comfy beds

The staff were lovely, helpful! Comfy bed and clean room.

The room was spacious and tidy, providing a comfortable workspace. The staff members were friendly and attentive, ensuring a smooth check-in process. I really appreciated the convenient shuttle service to the airport, which operated timely every 40 minutes.

Some areas showed signs of wear and tear.

I enjoyed my stay. The room was spacious and tidy. Staff were friendly and attentive. The nearby restaurant had excellent food options. Quick shuttle service to the airport was a big plus! 😃

I loved the spacious lobby that was beautifully lit, making it feel inviting and comfortable. The attentive staff were always on hand to assist, ensuring that my stay was enjoyable and stress-free.

Lift access could be improved for senior guests.

The bed was super comfy, and the nearby Hot N Spicy Hayes had some top-notch curries that blew my mind! Plus, we found Barcelos Chicken Restaurant just around the corner for some cheeky peri-peri chicken. Can't complain about that!

Check-in took forever. we were waiting for ages with just one person behind the desk. the shower was so tiny, I felt like I was in a sardine can – definitely not bathing in luxury!

I had a very pleasant stay at the Mercure. The room was spacious and tidy, providing a comfortable workspace that met my needs perfectly. Staff members were friendly and attentive, ensuring a smooth check-in process. I appreciated the convenient shuttle service to the airport, which operated timely every 40 minutes, as well as the presence of a gym for a quick workout.

Some areas showed signs of wear and tear.

would love to return

The queen room with extra pull-out bed was spacious and clean, featuring air conditioning, free toiletries, a flat-screen TV, and a comfy shower. I enjoyed having a tea/coffee maker and a refrigerator. The fitness center was perfect for a quick workout. The breakfast had bacon, sausages, and pastries, which were delicious.

mercure has a nice location that makes it easy to explore london. the check-in process was smooth, and the overall vibe was relaxing. i appreciated the accessible side roads that made getting around simpler. many guests liked the hotel as a great choice to unwind.

do not recommend

The room was alright but kind of cramped for a family of four. It had a comfy bed, but the extra pull-out bed felt a bit snug. the decor felt dated and could use a refresh. The shower was small and not luxurious at all. It worked for a quick stay, but I wouldn’t call it a real treat.

disappointed with check-in chaos but enjoyed helpful staff and comfy bed

Helpful staff, comfy bed, clean rooms.